CBChargeback Decoder

For suppliers selling into Walmart, Target, Amazon, Kroger & more

Find out why the retailer charged you. In 30 seconds.

Paste your EDI file and the chargeback notice. Get the root cause, the exact segment to fix, and a ready-to-send dispute letter, without waiting days on your EDI provider's support queue.

No signup for your first 2 diagnoses. The X12 validator is always free.

01

Paste the evidence

Your 856, 810, 997 or 824 file plus the chargeback notice text. Any delimiter, any translator.

02

We validate, then diagnose

A deterministic X12 checker finds the hard errors. AI ties them to the violation on your notice.

03

Fix it, or fight it

Get the exact corrected segment, a prevention checklist, and a dispute letter when you have a case.

One $326 chargeback pays for four months.

Compliance fines often run a flat fee plus a percentage of PO cost, and they repeat until the root cause is fixed. Here's what we catch:

  • ✓SE segment counts that don't match
  • ✓Missing PRF / PO number on the Order level
  • ✓SSCC-18 check digits that won't scan
  • ✓Broken HL parent/child hierarchy
  • ✓ASNs accidentally sent with the test flag
  • ✓Invoice totals (TDS) that don't add up
  • ✓997/999 rejections translated to plain English
  • ✓824 application advice errors explained

Simple pricing

Free

$0

  • ✓ Unlimited X12 validation
  • ✓ 2 AI chargeback diagnoses
  • ✓ 997 / 824 error translation
Start free

Pro

$79/mo

  • ✓ Unlimited AI diagnoses
  • ✓ Dispute letters with evidence checklist
  • ✓ Corrected segments ready to hand to your EDI provider
  • ✓ 7-day free trial, cancel anytime